Let me break in here and do this little item for my son Scott who does not care too much for Wal-Mart. Today on my way out of town i decided i would stop by Wal Mart and pay a little bill we owed and save a stamp. When i got to the Customer Service area there were 5 people ahead of me and only one clerk. The customer at the counter had to do several minutes of some kind of paper work and then wait for the clerk to figure out what to do. Finally, they figured it out and she left. The person in front of me had a shopping cart full of clothes to return and still only one person waiting on customers. I turn around and there are another five or six in line behind me. In the meantime there were at least four employees milling around behind the counter but not doing anything to help customers. Still only one elderly lady doing all she could to take care of business. I reached this conclusion, I believe the reason Wal- Mart does not pay their employees any better is because there was in this case about sixty percent in that area that were not doing anything. I like Wal-Mart but Mr Sam would turn over in his grave if he had any idea about what is going on. When i left there was still only one clerk. The price of a 39 cent stamp is very cheap considering how much time i spent in line.